PWL Wealth Management is a premier independent Canadian Wealth Management firm. Canadian based High Net Worth families entrust PWL to manage their investment portfolios on a discretionary basis and provide holistic financial advice for all facets of their lives.
Financial Planning, Tax and Estate services are delivered via PWL Conseil, and investment management is delivered via PWL Capital which is a Broker Dealer and CIRO member firm. Both PWL Conseil and PWL Capital are wholly owned subsidiaries of PWL Wealth Management, with more than 90 employees.
| Location | Remote/and/or hybrid opportunities |
| Type | Permanent, full-time |
Position Summary
We’re looking for a Mergers & Acquisitions (M&A) Client Onboarding Specialist to play a key role in welcoming newly acquired advisor teams and their clients to the PWL platform. In this hybrid role, you’ll combine the core responsibilities of an Operations Administrator such as onboarding, servicing, and maintaining client accounts with a specialized focus on the seamless integration of firms, advisors, and client teams following mergers and acquisitions.
You’ll manage day-to-day operational support for clients while also leading the delivery of large-scale onboarding projects tied to M&A activity. Your work will ensure operational excellence, minimize disruption for clients, and help incoming teams hit the ground running.
This role is a great fit for someone who thrives in a structured, detail-oriented environment and is excited to contribute to firm-wide growth by creating smooth, client-focused transitions for new advisor teams.
Key Responsibilities
- Prepare all client onboarding documentation;
- Maintain knowledge of compliance and CIRO requirements in reference to account opening and client onboarding processes
- Be the new advisory team’s point of contact for account opening documentation requirements, updates, and issues;
- Ensure the accuracy of client information in our database;
- Track the status of the transitioning clients and follow-up on delays with custodian
- Work with Lead, M&A Client Onboarding Specialist to set priorities
- Identify potential issues affecting client onboarding and develop mitigation strategies
All other related tasks as assigned.
Qualifications
- Investment industry experience with understanding of registered accounts, tax implications, and regulatory requirements
- Experience with bulk client/account transfers or advisor book transitions is an asset
- Administrative experience with an CIRO dealer member is an asset
- Proficiency with CRM systems and investment platforms
- Proficiency with Microsoft Office is required
- Experience working with NBIN is an asset
- Securities license or completion of the required exams (CSC, CPH) is an asset
- Excellent internal and client communication skills and attention to detail
- Ability to communicate honestly and openly with team members
- Interest in developing toward roles involving operations project management or investment advisory support
Work Environment
PWL takes great pride in providing unparalleled wealth management services to individuals and families across Canada. In this dynamic environment, we value doing what is right for clients, making evidence-based decisions, personal accountability, innovation and humility. To thrive in this role, you must be dedicated to continuous learning and development, with a steadfast commitment to delivering an exceptional client experience.
How to Apply
We are a rapidly growing team with a diverse group of clients – there is never a dull moment. We are thought leaders in the financial services industry, and we have been putting our client interests first for almost 30 years. Please apply with your cover letter and CV detailing why you feel you are the right fit for this role. We will contact you if you are accepted for a candidate interview. Thank you for your interest in this position.
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