Staying Safe from Scams

Recognizing and Reporting Fraudulent Advisor Scams

PWL Capital advisors will never reach out to you on social media for personal information.

A concerning trend is growing in popularity: financial advisor scams. Individuals claiming to be advisors at PWL use messaging services, social media, and other platforms to create fraudulent accounts to gather personal information under the pretense that they can help individuals with their finances.

To better protect you, we have outlined best practices to help you avoid falling victim to these scams.

 

PWL Capital advisors will never reach out to you on social media for personal information.

A concerning trend is growing in popularity: financial advisor scams. Individuals claiming to be advisors at PWL use messaging services, social media, and other platforms to create fraudulent accounts to gather personal information under the pretense that they can help individuals with their finances.

To better protect you, we have outlined best practices to help you avoid falling victim to these scams.

 

What is a Fraudulent Advisor Scam?

These types of scams often involve fake online profiles on accounts on social media platforms or fake email accounts posing as an advisor from PWL Capital asking individuals if they are interested in financial services.

Another common scam involves creating a group on WhatsApp or other social platforms adding users and giving “advice” to the group. Scammers will often ask victims to share personal information or transfer money for fake financial services.

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What Should You Do If You Encounter a Scam?

You should never respond to suspicious advisor messages via email, messaging platforms, social media, or from unknown numbers. Remember, disclosing your personal information or banking details to someone you do not know is never safe.

Protect Yourself:

  • If you suspect you or someone you know has been targeted in a phishing scam, report it to the Canadian Anti-Fraud Centre.
  • If you are receiving spam text messages, you can forward them to 7726 (SPAM). This will alert your cellular provider to open an investigation on the contents of the message.
  • Report, block, and delete any suspicious messages on WhatsApp.

If you are suspicious about a message you have received, do not open any attachments or click on any links.

If you have fallen victim to a scam, fraud, or cybercrime: report the incident to your local police. (They will assist you with next steps and refer you to resources for further fraud prevention).

Blog Post

What You Can Do to Improve Your Cyber-Security

We thought this would be a good time to look at some best practices for protecting yourself from cyber-attacks, and what you should do if you fall victim to one.

Podcast Episode

Avoiding Investment Scams

In this episode of the Rational Reminder, Ben and Cameron discuss a disturbing but increasingly common reality: sophisticated scammers using Ben’s name, voice, and online content to steal from unsuspecting investors. Ben breaks down exactly how these scams work—everything from fake WhatsApp investment groups and cloned emails to AI-generated voice notes and “pig butchering” scams that promise guaranteed returns. You’ll hear about how scammers prey on optimism, credibility, and fear of missing out.

Video

YouTube Comment Scammers

If you found your new financial advisor in the comment section of one of Ben Felix’s videos and they are earning you huge profits trading crypto and stocks, you are being scammed. It does not seem possible to make these scammers go away, so Ben is going to tell you what their scams look like so that you can avoid them.

You've Got Questions? We have the answers.

Check our FAQs for common questions. If you can’t find what you’re looking for, reach out to us and we will be happy to respond.

If I receive a message from someone claiming to be Ben, Cameron, or an employee at PWL, how can I verify their identity through official PWL communication channels?

To verify the identity of anyone claiming to be an employee at PWL Capital, you can contact us directly via our website or phone number.

Do not reply to the person who contacted you, and avoid using any phone numbers, links, or websites they may provide. Always use trusted and official PWL communication channels to confirm legitimacy.

How can I ensure my communication with PWL Capital is secure?

To ensure secure communication, always contact PWL Capital through our official website or by calling your advisor team directly.

We will never reach out via social media platforms or messaging apps such as WhatsApp, Telegram, or Facebook Messenger. Use only trusted communication channels when interacting with our team.

How can I verify the email address of the sender?

Watch out for emails sent from personal emails or a “noreply” email address. All communication from PWL Capital will come from an email with pwlcapital.com after the @ symbol.

Sometimes scammers will create realistic looking emails addresses such as benfelixpwl@gmail.com or pwladvisors@hotmail.com. Be extra vigilant and verify the full address.

Scammers also have the ability to create emails that look correct but are “spoof” email accounts. If you are unsure about the email or were not expecting an email from PWL Capital, reach out to us directly and we can assist you.

How can I avoid malicious links, attachments, or fraudulent investment offers pretending to be from PWL?

PWL Capital does not send unsolicited links or attachments, any materials we provide will be expected and previously discussed. We also never make investment recommendations, including for stocks, funds, or cryptocurrencies, through social media networks.

If you receive an unexpected message claiming to be from PWL, contact us directly through a verified method before taking any action.

Ben Felix, Cameron Passmore, or another member of PWL Capital is messaging me on social media or a messaging platform. What should I do?

If you receive a text message from an unknown number, or a message on another platform like WhatsApp, this is likely a scam.

If you receive a personal message or DM on social media from one someone identifying themselves as an employee at PWL Capital asking for personal information or offering financial advice, it is likely a scam. Even if the social media profile looks legitimate.

Never share your personal information, like your phone number or real name via messaging apps.

An account claiming to be Ben Felix, the Rational Reminder, or PWL Capital is requesting to follow me on social media. Should I accept?

These are the only official accounts for PWL Capital, Ben Felix and its sub-brands:

PWL Capital:

  • LinkedIn: https://www.linkedin.com/company/pwl-capital/
  • X (Twitter): @PWLCapital
  • Instagram: @pwlcapital
  • YouTube: https://www.youtube.com/@PWLCapital

Ben Felix:

  • LinkedIn: https://www.linkedin.com/in/benjaminwfelix/
  • X (Twitter): @benjaminwfelix
  • YouTube: https://www.youtube.com/@BenFelixCSI

Rational Reminder:

  • Instagram: @rationalreminder
  • X (Twitter): @rationalremind
  • YouTube: https://www.youtube.com/@rationalreminder

Report and block any unofficial accounts requesting a follow or reaching out to you via private message on social media.

 

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